Hotel guests paying huge prices have the right to expect certainly luxury hotels, rooms, services, restaurants and everything a great hotel offers.
Things luxury hotels have to offer
Intelligent, easy and respectful planning – Booking can not be complicated. In other words, the booking process must be simple. This should apply irrespective of whether you book directly at the hotel, via a travel agency, via the Internet or through its association.
Easy and quick check in and check out "Nothing is more frustrating than waiting for a long check-in if you've spent the day just getting to the hotel." Your luggage cannot take more than 10 minutes to reach the room. In addition, it must offer express check-out and quick resolution of any problems on the bill.
You get the room you want – The room you are assigned to must be the type of room you want. Must take into account your request for room level or category, physical location in the hotel, pool and special room classification.
Excellent features – You pay for a great room to enjoy various functions. These will include a quiet room, original works of art on the walls, a hard mattress, bathrobes and slippers, a work surface, adequate storage space and hangers, high-quality sheets, a clock and an efficient, quiet cooling and heating system. Must have general attention to aesthetic details.
Enlightened service functions – Hotel guests must feel that they are valued and known. They must expect the hotel staff to welcome them at least with a smile each time they meet. The cleaning of the hotel must be thorough, quiet and reliable. Service personnel and a handyman must appear in the room a few minutes after they have asked for help in clogging the coffee machine, closed safe or what is wrong. External employees, such as gardeners, should not interfere with guest use.
Excellent meals at the hotel – Luxury hotels offer guests at least one excellent place to eat. Even a small hotel must offer its guests a place to eat and another place to drink. Of course, the restaurant and bar must be attractive. Room service is also offered. Some include breakfast with room rates. Often these breakfasts are a great buffet. But there are those who offer a free breakfast, including cotton rolls, packaged cereals and more.
Indeed, if you pay a high rate, you are expected to be able to enjoy more benefits. This applies to the choice of hotel. A 5-star luxury hotel can certainly offer excellent products and services.